Frequently Asked Questions
About Us
1. What does KSA International do?
King Scissors Artisan International manufactures and supplies high-quality barber scissors and pet grooming scissors.
Products
1. What types of scissors do you offer?
We offer a range of barber scissors and pet grooming scissors, including straight, curved, and thinning scissors.
2. What materials are your scissors made of?
Our scissors are made from high-carbon ,440c ,& J2 stainless steel for durability and rust resistance.
3. Custome Scissors available?
Yes, we offer custom scissors! Our skilled artisans can craft a pair to meet your specific needs.
Please contact us to discuss your design preferences, including materials, length, and handle type.
We'll work with you to create the perfect pair of scissors.
Ordering and Shipping
1. How do I place an order?
You can place an order through our website, by phone, or by email.
2. What is your shipping policy?
We offer worldwide shipping with a flat rate and estimated delivery within 3-7 business days.
Warranty and Support
1. What is your warranty policy?
We offer a lifetime warranty on all our scissors against manufacturing defects.
2. How do I contact customer support?
You can reach us through our website contact form, phone, or email.
Returns and Refunds
1. Can I return or exchange a product?
Yes, you can return or exchange a product within 30 days of delivery.
2. How do I initiate a return or refund?
Contact our customer support team for a return merchandise authorization (RMA) number and instructions.
Payment and Security
1. What payment methods do you accept?
We accept major Western Union , PayPal, and bank transfers.
2. Is my personal and payment information secure?
Yes, our website uses SSL encryption and secure payment gateways to protect your information.
Let me know if you'd like me to add or modify any questions!